And for what? I swear we're already at 3. Never should have neglected MySpace. Never should have left Yahoo. Never should have put AOL as a relic to the past. Google failing on that should have been a sign! Pairs well with my aol account. Problem is most people dont use it. ProScrubDust aolmail It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account.
DM me please!! I have two AOL email accounts that have been hijacked by hackers and it's been a nightmare trying to get someone to help. Snowden Hey, does OnlyFans 3rd party vendor really collect biometrics?
How's that work? I'm retired and out of date. Help an original AOL out? ZSugar ausnotes engadget Yeah they said this in May. Slow and nothing ever happens, despite being big. Until they slowly faded away. Seems to work better otherwise. Thank you. Unfortunately many browsers have taken away the Backspace key function. I have it for a month and like it but after the month it never asked me to cont it just when away. Go to myaccount. I wont pay them a dime, Verizon already pounds me each month for my cell phone account..
I will forsake the nice 9. Life goes on ……Farewell my old PC companion. You can still hear the sounds on your cell phone. The fonts are way to big and no buddy list,no way of saving your favorites,and slower than frozen molasses. Hopefully they fix the problems 1st before eliminating the old version of aol 9.
My Mom as well is having problems with the new gold edition as nothing will load and takes several times before you can actually get logged on. So please FIX this problem 1st before deleting the old version.
Not everyone was forced to download AOL Gold. I still know a bunch of people who still have it and think I caught a virus! AOL Gold makes my hard drive run all the time on my desk top computer but this does not happen on my laptop.
Both computers are newer Sony versions. The only way I can get it to load is to do a restart, then I can click on the Icon and it will load up. I have W10 and Gold seems to work OK but the Email window is like many said cut off and unable to read all the lines unless you expand it to the right.
I am looking forward to a more updated version. Their help department was useless in solving my problem with the drive running all the time. They said i had a bad drive. AOL Gold has dropped the download manager and removed the ability for one to change the sounds. If anyone knows how to correct this, please let me know. Can I just download the previous version of aol and use it instead of God?
In speaking with customer support, it sounds like they no longer have the Personal Filing Cabinet? Two of my friends still have AOL desktop and it works fine. What the heck is going on anyway?? It keeps getting worse friends. I was unable to for 14 hours. I finally hung up the phone after an hour. Then you type in your password. Some things are still there, just in a different place. You need to be adventuresome and explore. My friend and I tried it, and all of the other e-mail addresses came up with that big red box saying that this version has been discontinued.
Oh well. AOL sucks anyway,. Just got the notice yesterday August 4 and this is actually the second time. The first was a couple months ago and I fired back a reply saying no way was I going to pay for their service. Correction: I got the message on Sunday, August 6. I also called the number they provided to verify it was legit and not some kind of scam.
I have been using AOL since , way back in the days of dial-up. As a senior citizen, I have found it the most user friendly for my needs. I am really concerned about my saved files. I am not at all tech-savvy so would appreciate any help to save these files and my address book. Replies to my AOL email okay. This is why I am still on 9. It occurs to me that Verizon simply did not want to retain the engineers who were supporting the AOL Desktop product after the transition, and in fact I doubt that AOL itself was too happy about continuing the support for it for the last few years, as they had dropped some functionality after 9.
So Verizon are trying to drop it as quickly as they can now. Unfortunately they will probably find that the mess they have with AOL Gold is not any cheaper to support and furthermore, will loose them some customers. Like me. Finally an explanation why they are trying to destroy the wonderful old AOL Desktop.
I have been wondering. We all should protest against GOLD and demand the old version back! I use aol on my browser. I have always been able to save and move mail around. Why are they saying you can only do this with aol software? I am extremely disgusted and pissed. After they discontinue the other versions I will dump aol and the internet forever. If not on all of this what is the best way to copy your address book and saved emails and paste to Gmail etc….
Yes accessing mail. Thanks in advance for your answer. You do not need to be signed into AOL to do this. In the begining, I used other emsils for business as I felt AOL was a toy for non-knoleadgeable people, but kept it for family. For various reasons I started using it for consulting reasons, and found it had really improved in the last few years or so. I now have lost many files and history for my business.
Like a good citizen, I had saved serious mail to files on my PC. In some cases this is a big problem for me. I would really like to join a class action suit and expense it to my business. Questions: 1 Has anyone found a way to access the mails on my computer?.
Larry — good news for you. Instead, go to the mailbox icon on the top left that you normally go to when you check your e-mail. I have been following this thread for over a month and decided to avoid AOL Gold as long as my free desktop software worked. Well, after months of warnings that my free AOL desktop software would be discontinued ….. The only thing that shocked me more than the fact that it was easy to download and install …. He said problems with encryption are the culprit and are far more severe than they anticipated.
It works fine today. Thanks to all of you who acted as guinea pigs. Paul — thanks for sharing that. Hopefully AOL will continue to address the issues so that it remains a viable option for all the loyal users of the AOL Desktop software. Basically was told u have no choice but to upgrade. Talk to two different people both said the same think like they reading a scrip.
There not forcing u to do anything. I told them it was outrages for this new charge. But they could care less. Thought when Verizon purchased it, it would be more middle of the road…. Time for AOL to be replaced as well as Verizon. Ready for something weird? Between my husband and I, we had 7 AOL accounts. They only closed down 3 of them — the three we use the most.
The others work just fine. I can do everything on them that I always did. In my opinion, this new AOL Gold is horrible. The older versions allowed that. That has got to go. AOL should of just left it alone, the 9. I know AOL is old school, and not many people use it anymore, but I use it once inawhile to check emails on my PC, rather than on my smartphone, and I send emails to particular websites, that is hard to do using a smartphone.
I could go to www,aol. That sucks. The technical support representative I was talking too, was taking notes of what I was sating that needs to be addressed, and then he said the engineers are working on refining it.
I tried it for 5 minutes. It was immediately clear it is an abortion. What little usefulness AOL had is disabled. I have to go to Firefox in order to view anything. NOT paying for something with all of these problems.
Verizon is to blamed, they bought AOL so they are the ones who want the money, Verizon also gives lousing cell phone service, Just got tonight 30 day trail but cancelling it after reading all this I had dial up on phone and have loved it up until now they cut us off, The world is money hungry.
AOL is crap. It is nothing more than a revenue increase for Verizon. It is worse than 9. I feel the biggest problem with 9. Now all of a sudden that problem seems to be fixed. And now this latest ploy to convince everyone that Gold is a great updated version is nothing more than BS.
And favorites is just as big of a mess as it was in the older versions if not worse. Verizon is a very greedy company. I will definitely switch over to Gmail. Aol will just be a ghost account. ONce I switched. I am also disgusted with AOL Gold. It is slower than the regular AOL. Before I was into something and then I hear goodbye and we were disconnected.
All of this and now we are paying for it Sorry I did not listen to my family and not pay and get out of AOL. Someone mention GMail. Will have to look into it. I was going to download it but after reading all this nonsense which is what I suspected would be the case I refuse to pay for a useless version of aol.
I will use another form of email if the force me to. It is slow as it is anyway. Since the day I purchased it my email, and everything else, has been terribly slow! BrowserSubprocess has stopped working. They took control of my computer via a remote process and were not able to speed anything up. I called the Level 2 representative and explained the situation like I did to the other three AOL reps.
In addition to being extremely slow it takes a full 15 seconds to just open an email , constantly getting the error message above , my Task Manager shows CefSharp. Task Manager also shows CefSharp.
The AOL rep said he was actually a Level 3 tech and he bordered on being rude. This issue was caused by AOL because it started the same day I purchased the new software. I should mention I went to msconfig and disabled most of the programs at startup. Interesting P. Of course now my AOL favs are not updated and it is still missing a lot of features the old desktop versions had.
I cancelled over 2 weeks ago. May have stayed if I knew that. What is wrong with the people at AOL?? Nothing Verizon does works, I should know I have their phones and newly bought equipment that was supposedly to keep the phone lines giong out in the bad weather,and I pay a huge international contract fee and the calls often dont even go thruogh VErizon sucks!
Now it wont take my email because Im on my sisters computer, cheats! Thats Verizon. WTH is this! Forget anyone below 40 using Aol. You cab call 23 hours a day, and I hope you have up to a three hour waiting time, Aol Gold techs are located ion Romania now,and they are unbelievably nice and helpful.
I refuse to believe that Aol designed Gold. No Notify Aol in chats any longer. A room today had 83 chatters in it. The chat rooms are the size of a post card and cannot be made any larger. If you send RAR files….. LOL…Good luck. Verizon bought Aol. Because of the way that the deal happened, Aol will never be able to separate from either business, it will never be Aol alone ever again.
And it will be called Oath, not Aol. It is slower, times more aggravating and you can no longer right click on an email address to block the email……do they really think this Gold is a good thing? I have had AOL probably 20 years or more and this is what it has come to? Give us back our free 9. Horrible, not ready for prime time beta release at best. Many features not implemented — inexcusable. I will most likely stop using it and retain access using my web browser only to be able to access saved emails.
They are going to be losing the last few of us who have stuck with them over the years. Agree with everyone else. I have thousands of business items listed on my favorite places and would be totally lost without it!
You can then export them from there to another browser like chrome or Firefox. I will caution that I was told by some users that certain favorites are excluded when exporting using this app e.
If you keep them organized in many subfolders. However it is the best solution I am aware of at this point. The only other way is to manually drag and drop each favorite place into a web browser and recreate your list that way. Thanks for the link, Matthew. However, the app you shared does not say that it works for AOL Gold, just up through v. Do you happen to know if it works for AOL Gold version as well?
But like everyone else, 20 years tied up in the system…Thanks again. Thanks for clarifying the question regarding whether favorite places transfer over from Desktop to Gold.
I am reading all the horror comments about AOL Gold. I have been an AOL user since It had been shut down as they said it would. He did a remote in to my PC and uninstalled the Gold and it is fantastic and lighting fast. Make sure you get AOL when you call tech support. If you do it through a web site you may get the scammers that say they are from tech support and need to get in to your pc as it is infected. Then they infect it and want Hope this helps. I just got off the phone with AOL about missing stuff on the AOL Gold 1 cannot manage Faverites the option to do this is missing,2 The Buddy list is gone, 3 The option to block e mails is not there when you right click on the sender.
I dont want to lose my AOL account but yet i want to be able to sign onto gold before 9. Any idea if i can run 9. I had Gold forced on me. I have been an AOL member since I started downloading the AOL Gold but it did not go well. Now I just happen to see all the comments and the bad stuff going on… So… I am not downloading it! I am one of those old people, paying for the service.
Wait and see what will happen. My husband has five accounts with AOL. He still has three of them — same old desktop version he always had. Works fine. The two he used the most, they cancelled. Stupid AOL. The post count no longer shows when you change screen names. I used the count to determine if there were any new emails in the other screen names, saving me having to actually switch. Now I have to switch to see if there are any new emails.
This was so handy to easily strip all html and other crap out of a bunch of text so one could get back to only the text and use it in a different application.
Is there a known deadline when AOL Gold must be installed? With all the complaints I have not installed it, and have no intention until it is forced on me. They will send you an email to let you know when your deadline is. They will give you 30 days to download desktop gold. If you do not do it within the 30 days you will no longer be able to access the version AOL you were using. I hate desktop gold. I have used AOL since but now will be getting rid of it.
It is horrible. I just learned of AOL Gold this morning… I had to search to see what it was. I know for several months every website says my web browser is no longer a supported browser please update.
I too have been using AOL since I discovered there was an internet. I currently use version 9. I know it is being saved somewhere on my hard disk but I cannot find it.
It no longer exists in organize. Tech support will not tell me where. Does anyone know how to locate it? Thy closed 2 of my accounts a long time ago. She still thinks I had a virus when one of my accounts was shut down. I guess they just did random closures and got bored and stopped.
I have been a customer since the time when they charged by the minute. I have been aggravated on occasion in the past but nothing like now. I have a very large monitor and when I sign on to AOL, I can barely see anything other than commercials. It is beyond disgusting. I would like to be able to read the news and my mail without a barrage of advertisements, above, below, right and left. As soon as you click them off so that you can do what you signed on to do, another appears.
It is much more than aggravating. It is mind blowing, especially if you are strapped for time, like I usually am. Get with it AOL or Verizon, whoever is responsible for this fiasco or you are going to start losing your customers!
I agree this is not working. It locks up my computer. It did not override my old version so both are trying to work so I can,t do anything. I do not like Verizon either. I have been on AOL since it began and have too much business to quit now. Not sure what to do am able to acess emails on my phone and laptop but not the desktop since I changed.
This is my main work computer and I am in trouble,. Just received our last and final warning from AOL to upgrade to Desktop Gold or we would lose 20 years of critical information. It was a tough decision to make based on everything that we have read from all of the above comments. Now for the good news! Last night we spent 3 hours talking to an AOL representative in the Philippines who was extremely helpful and very professional.
Our Desktop and Tool Bars are exactly the same as before. Actually the entire AOL Gold is just about the same as my old system. Call and let the experts do it for you and you wont lose anything, as it is very complicated!
Today, all is working well and we are totally satisfied, and I am one happy camper! Dont know what they will do then?? What was wrong with the other AOL version? I know many they have changed from the AOL to google or other web site. I will do the same thing. I will not stay with. I have had AOL since the mids. My valid new emails keep going into the SPAM email. I had no way to restore them. I chatted with a Technical Support Specialist and she said Good news I just started the recovery process for you.
The process might take up to 24 hours. Has anyone received this answer and has it worked? Verizon probably wants people to use their cell phones to access such things as emails. They want to get rid of AOL. To those of you who think why anyone would want AOL. Some of do not think we should be forced into buying the newest thinks out there. I never had a cell phone until and personally I would rather not have one. I only have one because my employer wants me to have one.
As to all the prices I have seen quoted. You probably think what is wrong with me for paying so much. But that is the price that charge me for all the services I get. I am deciding what to do about this new AOL. Have not decided yet. But I did get the you have 35 days to change over email. We will see. As to the other browsers out there.
So what. Every time I use other browsers, what happens? I get bombarding by emails and other trash hyping there services. You never know when they could suddenly decide to start charging for there use. No extra charge. Weather that will be a good thing I do not know. I am still looking into it. But the comments about losing saved on pc emails bother me. And having emails so small you can not read them also concerns me. Will keep you updated.
Just a suggestion. You can use aol shield or aol shield pro for alternative way to check mails if you dont want to use aol desktop gold. For aol shield pro check this link shield.
I will not stay with Gold, no way, the best verizon has to do is to involve with wires not with internet. I dislike Desktop Gold.
Nothing works. Constantly shutting me down. No ability to view address book without signing on. No email preview. Just ridiculous. Been a customer for over 20 years and this new version is awful. Even the most basic abilities are absent. For example, it seems to be impossible to email or down load responses from Google. That is really frustrating. Hi all, Greetings from Canada. I have been using AOL since I received an email notice of the new disk coming in the mail of the new, and improved AOL.
I already called to complain because even before reading this board, I know I am going to have problems. That basically means ALL the equipment I have will need to be replaced. I am thinking of dumping Aol all together now, converting my emails to someone else and starting fresh. It was great for 24 years. I would try Google Chrome if you are going for a new browser. And you can access your mail from any browser at: mail. Now when I sign on that no longer happens…that is good.
I, like many of you, had hoped GOLD would get better as it was worked on and of course it just seems to get worse. Since they changed the Favorite Places to alpha sequence you can not move any favorite places and new ones you add are inserted alphabetically not where you want them.
Does anyone have a upper management email where we can voice our issues? I help out someone who uses AOL. Just get Mozilla Thunderbird and get someone to help you with the account settings.
It will read your AOL mail onto your computer and let you organize it into folders, send responses etc. What about this new AOL Shield? I hate the fact I have to check boxes to delete mail. Is there any way it can go back to just highlite the line and then delete? AOL recently sent me the ominous day email notice that access to my current version will be discontinued.
That means I soon will lose my Internet connection. Is that not quite extreme? One program will no longer work, and AOL expects me to abandon an otherwise fully functional machine loaded with 17 years of programs, files and documents unrelated to the operation of AOL Desktop. Why should I have to go through the cost and inconvenience of buying an new computer compatible with AOL Desktop Gold just to maintain a dialup Internet connection? Upgrade to windows 7, 8, or It does not require a new computer.
But having a computer that is old and slow will not help. I hear about you people complaining about your favorites being alphabitized, So what! I have contacted the people on the 1 number and they helped me get it set up correctly. As to no address book, I just checked the heading mail at the top of my aol and the address book is there.
No Icon on the top to click. So, I need to click on mail and there the address book is. I also here people complain about the size of type in their emails being to small. To anyone still using a landline, get smart and get hooked up by other means. Modem or wireless.
I used landline for a long time. Everything loaded slow, or or I would get cut off in the middle of a download. When I switched to cable and got me a modem the downloads and uploads were way faster and going to websites were quicker too. For those who just want your email service, do as several others have suggested and switch to Gmail, google chrome, Explorer, or other service.
As to CM from Canada, you do not need to get rid of your landline. What is the problem? It has been days. And for what? I swear we're already at 3. Never should have neglected MySpace. Never should have left Yahoo.
Never should have put AOL as a relic to the past. Google failing on that should have been a sign! Pairs well with my aol account. Problem is most people dont use it. AOL Comments Tips? Share them here. Useful comments include a description of the problem, city and postal code. London, England. Broadstairs, England. Dallas, TX. Los Angeles, CA. Manchester, England. Garland, TX. Cambridge, England.
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